Support
StudioAbroad is offered with a range of support packages that include training, phone support, and an online help system. Your technical support options will vary depending on the version of StudioAbroad your institution is using.Installed version
Terra Dotta will assist your information technology group to install and configure StudioAbroad. Once your system is operational, you will have access to direct phone and email contact lines during business hours. An error notification system can be installed with your software to report any issues instantaneously, and live training can be scheduled for your staff members.
Software as a Service (SaaS) version
The servers which hold your data are under 24 hour support where we conduct daily incremental backups and weekly full backups. Phone and email contact is available during business hours, and online training can be scheduled for your staff members.
If you are a designated StudioAbroad support contact for your institution you can contact us at Support@StudioAbroad.com to report problems with the software.
Please include a detailed description of what happened and what you were doing at the time. We will reply with a resolution as soon as possible. If you experience a problem and you come to a page that has an email form, you can simply submit that form and it will be immediately sent to customer support. 
StudioAbroad University
StudioAbroad University, our annual users conference, is the perfect time to explore the new features of StudioAbroad, network with users at other schools or institutions and discuss the future of the software. Click here to learn more.